Distress call .....

[Moe]

for anybody who knws ANY 1 in the BMW head quarters plz help me...
9 comeback jobs in less than a year...all the same fu**in problem.. i've had enough of this ...plz contact me if u can help 0505793553

[SSense]

BMW Head Office in Abu Dhabi is your friend..

[Haissam]

BMW Middle East....... get their number & complain to customer care manager!

[Bruno]

Regional Office, 18th Floor, Jumeirah Emirates Office Tower, Sheikh Zayed Road, Trade Centre 2, Dubai
Landmark: Near Dubai International Financial Centre
P.O.Box: 504955, Dubai
Tel: 04-3132600



call them and get us an email for complaints...

[Ehssan]

Man , I don't understand why u keep takin it to Sharjah .. they are donkies .. I know the service manager or AD motors .. lets take it there and inshalla it the problem wont happen again ...

[Moe]

dude, they have the full record and history of my car...and its really hard for me to go to AD ri8 now...i have a lot of projects to finish so i can graduate...but blv me..after i graduate am takin it and i will let u knw...thanx

PS. thanx every1 for the help

[Ehssan]

I've been in this situation once with AGMC when they damaged my interior while replacing the A/C fan under the dash .. the funniest part was : I made a complaint to the Middle east HQ . after 2 days . the same service advisor called me and asked me to bring the car .. so basically complaining to the HQ wont change anything ..

forget about the history of the car .. once it has a problem ..AD motors will have to fix it ..specially it's their car ..

let me know when u need help dude .. :)

[ahmad.alkhalil]

Good luck Moe... that really sucks!

[reak6ion]

Sell it!

[SSense]

Any updates Moe

[Moe]

car is at AGMC for a week now...they dont knw wuts wrong with it....GT1 is showing no faults...:S:S i sent a complaint email to BMW middle east, and no1 replied !! its kinda fu**ed up !

[Ayham]

I believe it's your high-pressure fuel pump (HPFP) global issue?

Well, if that's the case, then you've joined the ranks of the world's saddest new car owners....This is only solved via a global recall, which BMW wouldn't do. US market gets a free replacement pump to a certain mileage after the warranty is done, but after that they're on their own. Some US dealers have equipped their cars with a 2nd, standby fuel pump in case of a failure. Pump supplier has gone to a new house (Bosch?), nothing changed.

This is all, ofcourse, assuming it's your pump. If it's something else, then I believe there is hope for you there.

[Ehssan]

BMW claims 10 years warranty on the HPFP , AD motors have changed many 335I's HPFP during the past 2 years under the warranty ( The service manager said ) ,

also BMW changed their vender , and they even changed the part number of the HPFP , NEW HPFP 13517594943 Replaces 13517592881 ( 380$ ) ..

but I'm 99% sure from my bad experience with AGMC , they don't change the HPFP what so ever ... :(

el7amdullah , my HPFP is still pumping :) and it never replaced before ..

[Moe]

I believe it's your high-pressure fuel pump (HPFP) global issue?

Well, if that's the case, then you've joined the ranks of the world's saddest new car owners....This is only solved via a global recall, which BMW wouldn't do. US market gets a free replacement pump to a certain mileage after the warranty is done, but after that they're on their own. Some US dealers have equipped their cars with a 2nd, standby fuel pump in case of a failure. Pump supplier has gone to a new house (Bosch?), nothing changed.

This is all, ofcourse, assuming it's your pump. If it's something else, then I believe there is hope for you there.

the HPFP issue was fixed a while ago and they've replaced it with a new upgraded 1....the new issue have nothing to do with the HPFP, i just called the guy and they r considering replacin my turbo charger ... actually the CAR turbo charger :P !! which I find pretty cool...

[SSense]

A friend of mine, his X6 is at Abu Dhabi motors now, they're replacing his turbo charger too cuz the car was giving out white smoke and broke down couple of times.. If turbo charger is the issue, im sure it'll be fine once its replaced..