Hi guys,
Got a bit of a problem with rough idle and a slightly loose rattling passenger head rest....and more importantly AGMC...
Have got a 100,000km service warranty, which i realise is a mis-nomer based on AGMC's reply to this problem of mine. They diagnosed it a a ignition coil problem and have refused to replace them as part of the service warranty.. But the best part is that they are saying that the passenger seat head rest rattle can only be fixed after they fix the ignition coil....If i wasn't paying for this diagnosis of theirs, it would have been a hilarious explanation - but i am sure not feeling very happy with their attitude...
the advisor says that anything which is part of normal wear and tear is covered - am i to assume that an ignition coil replacement is not part of it!!!! Is there any way in which i can get a laundry list of items covered in this warranty - or someone whom i can escalate the issue?:help:
In case, you people feel that it is fair that it should not be covered, then please advise on whether i should just go ahead and get it replaced at Falcon's - or should it do it at AGMC so as not to have any impact on my remaining service warranty??
Got a bit of a problem with rough idle and a slightly loose rattling passenger head rest....and more importantly AGMC...
Have got a 100,000km service warranty, which i realise is a mis-nomer based on AGMC's reply to this problem of mine. They diagnosed it a a ignition coil problem and have refused to replace them as part of the service warranty.. But the best part is that they are saying that the passenger seat head rest rattle can only be fixed after they fix the ignition coil....If i wasn't paying for this diagnosis of theirs, it would have been a hilarious explanation - but i am sure not feeling very happy with their attitude...
the advisor says that anything which is part of normal wear and tear is covered - am i to assume that an ignition coil replacement is not part of it!!!! Is there any way in which i can get a laundry list of items covered in this warranty - or someone whom i can escalate the issue?:help:
In case, you people feel that it is fair that it should not be covered, then please advise on whether i should just go ahead and get it replaced at Falcon's - or should it do it at AGMC so as not to have any impact on my remaining service warranty??
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