Originally posted by eoudeh
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I never had to take any appointment for service as long as I could bring my car at the service centre before 8:30 in the morning. My spurecharger went kapoot because one of the seals on the air intake duct broke and sand went into the supercharger. It was replaced by a new supercharger and clutch at no cost to me and no questions asked. I was also offered a replacement 530i for the time it took the parts to arrive from Germany.
I was planning to move to Austria last year and found out that the BSI-Ultimate package is honoured worldwide. Since I purchased it from BMW, I have the right to take it anywhere and it shall be honoured. I am sure your friend did not tell you about the different packages that you can buy and what you get from them.
Unfortunately, most people do not know what BMW can offer them and what they have already. I have met many service advisors who didn't know what the BSI-Ultimate is and what it offers. Just because AGMC are bad does not mean that BMW as a whole is a load of crap.
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