So I bought a 2017 BMW M4 F83 in September, it came preinstalled with ancient maps version 2016.1 when at the time I know that 2016.4 were out but AGMC didn't have it yet.
Anyway, one of the features of iDrive 5.0 / the 2017 models is that they are able to get OTA (over the air) updates up to 4 times per year and you would see a map update percentage bar in the nav screen. I never ever saw that like people in the US on other forums have been reporting.
Fast forward to today, I called AGMC and told them I need the map update, they said that I have to go to the dealership first, pay 1000 dhs (500 dhs for the map and 500 dhs for the labor), then they would order the map update from Germany and call me when it arrives to update.
I thought that was absurd as I shouldn't be charged to pay for map updates on a brand new car, at least give me the 2017 first update for free as per my car's year model!
The people at the call center are very misinformed on how all this works.
I then went myself to the dealership on Sheikh Zayed Road and spoke with a senior technician, he told me that OTA updates weren't happening for me because this was a major bump from 2016 to 2017 and not a small incremental update. He also told me that my car comes with free map updates until 2019 so I don't need to pay. He downloaded the latest maps onto his USB Flash Drive and then updated my maps within 5 minutes and now I have that latest 2017.1 update. The maps have more detail, better graphics of buildings, metro stations, etc.
I hope I start getting OTA updates now that I have the 2017.1 map installed
According to the technician, my car has the latest map software called EVO which should receive OTA updates
Just wanted to share my experience in case you were wondering about this and to save you the hassle and the misinformation, DO NOT CALL the call center, just go to AGMC directly. The free map updates is only applicable to 2017+ models as per the technician, previous model years still have to pay for the updates.
Also, iDrive 5.0 is now available at AGMC if you have a pre 2017 model and want to upgrade from iDrive 4.0 to iDrive 5.0
@Wazif , you might want to do this for your M3
Anyway, one of the features of iDrive 5.0 / the 2017 models is that they are able to get OTA (over the air) updates up to 4 times per year and you would see a map update percentage bar in the nav screen. I never ever saw that like people in the US on other forums have been reporting.
Fast forward to today, I called AGMC and told them I need the map update, they said that I have to go to the dealership first, pay 1000 dhs (500 dhs for the map and 500 dhs for the labor), then they would order the map update from Germany and call me when it arrives to update.
I thought that was absurd as I shouldn't be charged to pay for map updates on a brand new car, at least give me the 2017 first update for free as per my car's year model!
The people at the call center are very misinformed on how all this works.
I then went myself to the dealership on Sheikh Zayed Road and spoke with a senior technician, he told me that OTA updates weren't happening for me because this was a major bump from 2016 to 2017 and not a small incremental update. He also told me that my car comes with free map updates until 2019 so I don't need to pay. He downloaded the latest maps onto his USB Flash Drive and then updated my maps within 5 minutes and now I have that latest 2017.1 update. The maps have more detail, better graphics of buildings, metro stations, etc.
I hope I start getting OTA updates now that I have the 2017.1 map installed
According to the technician, my car has the latest map software called EVO which should receive OTA updates
Just wanted to share my experience in case you were wondering about this and to save you the hassle and the misinformation, DO NOT CALL the call center, just go to AGMC directly. The free map updates is only applicable to 2017+ models as per the technician, previous model years still have to pay for the updates.
Also, iDrive 5.0 is now available at AGMC if you have a pre 2017 model and want to upgrade from iDrive 4.0 to iDrive 5.0
@Wazif , you might want to do this for your M3
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